Use Windows Defender to update definitions and Scan.Ĥ. Scan for virus, spyware, or other malware. If events are app specific, troubleshooting should be performed on the app (remove and reinstall and/or contact publisher).ģ. View Critical events listed to gain problem insight. Open Control Panel > Security and Maintenance > Maintenance > View reliability history Open any browser and type aka.ms/surfacedt hit enter then follow the rest of the instructionsĢ. Download and run Surface Diagnostic Tool Kit. You may follow the following steps to try and fix the issue.ġ. Thank you for sharing your experience here in Microsoft Community. I am having more than 20 shutdowns in last few hours and it is a kind of blocker and I can not use my SB2 for my daily work, Any solution please?
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